1. Administer order fulfillment requirements to ensure timely and accurate product delivery with proper documentation.
2. Ensure customer master data, account profile information, and customer product information is up to date.
3. Receive, coordinate, and process all sales orders based on the customer’s requests (with accuracy and speed)
4. Interface with other Ahlstrom plants and suppliers for processing orders produced elsewhere.
5. Provide order status and resolve order inquiries.
6. Ensure accounts are in compliance with corporate credit policies.
7. Assess the validity and accuracy of letters of credit and import licenses.
8. Administer customs/logistics/delivery issues. Administer receivables and past due amounts as required.
9. Inventory Management
10. Get information from supply chain to notify appropriate sales personnel and customers as necessary of over/short /
early/late/ or other problems related to assigned account shipments.
